Terms of service

By placing an order with Chbotanics Seeds, you agree to the following terms.

Orders & Payment All prices are listed in New Zealand Dollars (NZD) and include GST where applicable. Payment is required in full at the time of ordering.

Pricing We reserve the right to update or change our prices at any time without prior notice. The price applicable to your order will be the price shown at the time you complete your purchase. If you have already placed and paid for an order, the price you paid at checkout will always be honoured.

Shipping We ship within New Zealand only. Please refer to our Shipping Policy for rates and delivery timeframes.

Seeds & Germination Seeds are sold in good faith as viable at the time of dispatch. Germination success depends on growing conditions, timing, soil, climate, and care, which are outside our control. We are not liable for crop failure or loss arising from the use of our products.

Intellectual Property All content on this website, including product descriptions, images, and copy, is the property of Chbotanics Seeds and may not be reproduced without permission.

Image Credits & AI-Generated Content Some images used on this website have been sourced from personal collections or contributed by friends and fellow gardeners. Some product images have been created using AI image generation tools to help illustrate varieties that are difficult to photograph. All AI-generated images are used as a visual guide only and are intended to give a general impression of colour, form, and habit — actual plants may vary. We have used all images in good faith and with gratitude. If you have any questions about a specific image, please contact us at chbotanics@gmail.com.

Contact For any queries, please contact us at chbotanics@gmail.com. We aim to respond within 2 business days.